Terms & Conditions

These Terms and Conditions govern your use of our website and chauffeur services. By accessing our website or booking our services, you agree to comply with these terms. Please read them carefully before using our services.

1. Use of Services

Our services are provided for lawful purposes only. You agree not to use our services for any unlawful, fraudulent, or harmful activity. We reserve the right to refuse service to anyone who breaches these terms.

2. Bookings & Payments

All bookings must be confirmed prior to travel.
Payment may be required in advance or at the time of service.
We accept major credit cards and other approved payment methods.
Prices may vary depending on location, time, and service type.

3. Cancellations & Refunds

Cancellations must be made within the specified notice period to avoid fees.
No-shows or late cancellations may be subject to full charges.
Refunds (if applicable) will be processed according to our cancellation policy.

4. Passenger Responsibilities

Passengers must wear seat belts at all times.
No smoking, illegal substances, or hazardous materials are permitted in our vehicles.
Passengers are responsible for any damage caused to the vehicle during the trip.

5. Limitation of Liability

While we strive to provide reliable and safe services, we are not liable for delays, losses, damages, or expenses arising from events beyond our control, including traffic, weather, accidents, or third-party actions.

6. Privacy

We respect your privacy and handle personal information in accordance with our Privacy Policy.

7. Third-Party Services

Our website or services may include links to third-party websites or providers. We are not responsible for the actions, policies, or content of third-party services. Use them at your own risk.

8. Changes to Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on our website. Continued use of our services indicates acceptance of the updated terms.

9. Governing Law

These Terms and Conditions are governed by the laws of Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of Australian courts.

10. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us via email or phone. Our details are available on the Contact Us page.